MET TATHIONE Softgel - 60 Capsules PasaBUY Shopping
PASABUY SHOPPING INFORMATIONS:
Once your order is confirmed, the estimated waiting time is approximately 2–3 weeks, or possibly earlier.
We will contact you as soon as your order arrives and is ready for shipping.
Please note that all Pasabuy Shopping require either a partial deposit or full payment, depending on your preference.
Thank you for your patience and understanding.
MET TATHIONE Softgel - 60 Capsules PasaBUY Shopping
Secure Payment
Q: Do you offer free shipping
A: Yes! We offer Free Delivery across New Zealand on all orders over $70. For orders below $70, standard shipping rates apply at checkout.
Q: How long does delivery take?
A: Standard NZ urban delivery typically takes 2–4 business days. Rural addresses may take an additional 1–2 business days. Once your order is dispatched, you will receive a tracking number via email.
Track Order
Q: What payment methods do you accept?
A: We offer 100% secure checkout and support major credit/debit cards as well as Buy Now, Pay Later options through Afterpay and Zip, plus PayPal.
Q: Is shopping on your website safe?
A: Absolutely. Our checkout process is 100% encrypted and secured to ensure your personal information and payment details are fully protected.
Orders & Shipping
Q: What is your return policy?
A: We offer a 14-day Return & Exchange policy from the date you receive your order. Items must be unused, unopened, in their original packaging, and in re-sellable condition.
Q: How do I initiate a return or exchange?
A: Please reach out to our customer service team during operating hours with your order number and item details, and we’ll guide you through the process.
Payment & Store Credit
Q: Are your skincare and cosmetics products authentic?
A: Yes, 100%. All of our Asian skincare, K-Beauty, Thai beauty, and cosmetics are sourced directly from authorized brands and official distributors.
Q: Do you have a physical retail store in New Zealand?
A: Yes! If you prefer to shop in person or browse our collections live, visit our store located at Te Awa at The Base in Hamilton, NZ (located in front of Spark).
Sizing & Product Info
Q: How can I contact Customer Support?
A: Our support team is available to assist you during the following hours:
- Monday – Saturday: 10:30 AM – 6:00 PM
- Sunday: 12:00 PM – 5:00 PM